One of the biggest buzz phrases in computing over the past few years has been AI (artificial intelligence). While it may give the impression of a fully autonomous computer that runs the world it can, in fact, relate to many aspects of the way that various processes can be automated. When running a business, this can be a big deal, and there is no reason that small- and medium-sized enterprises (SMEs) should miss out on the advantages that AI has to offer. Microsoft’s Dynamics 365 Business Central has fully fledged AI features, making the latest innovative tech available to you.
By using the built-in AI of Microsoft Dynamics 365 Business Central, extra ‘intelligence’ can be brought to bear on your particular business needs. It can speed up workflow and simplify the way that employees interact with your software and hardware.
AI is now the world’s biggest commercial opportunity and one-in-five businesses are expected to be using it next year, meaning that your competitors may gain an edge on you.
While smaller companies are unlikely to have the means to use dedicated IT staff to work on bespoke solutions for software problems, the latest off-the-shelf AI tools that are included in suites such as Dynamics 365 Business Central can be just as effective.
Applied to areas as diverse as sales through to customer services, the automation they can bring to admin tasks that may otherwise be time-consuming can be of real benefit to smaller businesses.
Automated data capture tools based on AI use algorithms, which can be used to make accurate forecasts leading to easier decision-making across a wide range of business issues. The Dynamics 365 Business Central suite offers businesses the opportunity to create POs, do their financial planning, replenish their inventory and improve customer service all in one solution.
As with any other new form of technology, there is a learning curve before making the most of the new opportunities on offer, and this Business Central AI Infographic gives a good overview of how the concept works in action.
Level playing field
The Mayor of London, Sadiq Khan, recently said of AI: “Small businesses are the lifeblood of our economy, and I firmly believe these innovations should be available to companies of all sizes, not just the ones with the deepest pockets.”
The level playing field that widely available AI is helping to create can greatly benefit SMEs. This innovative technology will be a game-changer no matter which sector your business operates in, as CEOs rank it as the top value technology tool and, at $15,000,000,000,000 (fifteen million million), it is the biggest commercial opportunity in the world. The danger of being left out at this early stage looms large.
At GCC, we pride ourselves on giving our customers the help and advice they need to make the right choices for their business, so why not find out how AIU could transform your business by talking to us today.