Category: IT Support
With cloud computing being such a hot topic for small and medium-sized businesses, you might be asking yourself how easy it is to make the transition. It is actually quite simple and straightforward, although there are seven things you should bear in mind to ensure the process goes smoothly.
It’s becoming common knowledge that small and medium-sized businesses (SMBs) are increasingly being targeted for cyber-attack but it’s less well known that so many of them cease trading completely within six months of being affected. This shocking statistic proves how vital it is for companies and traders at all levels to take cybersecurity very seriously, and a good place to start is by identifying the most common threats.
In today’s interconnected world, there can be no doubt that staying safe online should be a priority for both individuals and businesses. If you run a small business, it doesn’t just mean looking after your own devices and equipment but also knowing how to deal with the actions of employees and co-workers.
As a business owner, you might be worried about your cybersecurity – whether your systems are keeping up with those of your rivals or struggling to stay on top of suggestions from IT advisors. Software patching is often both a root cause and a solution for such dilemmas, as updating existing systems is much easier and more cost-effective than installing new ones.
Artificial Intelligence and Chatbots
Artificial intelligence (AI) is becoming more apparent. Thanks to smartphones, individuals interact with the technology on a daily basis without even knowing. As for businesses and large corporations, AI is easing the burden of numerous personal and business functions through different innovations. Chatbots are a significant example of such AI innovations.
Most small and medium-sized companies can’t afford to have dedicated in-house IT support, which is why outsourcing to a third-party provider makes good financial sense. However, while it is easy to become complacent and fall into the trap of dealing with ‘the devil you know’, it’s always worth checking if it might be time to change your IT services provider every now and again.
The idea of someone else remotely taking control of your computer is one of the biggest cybersecurity nightmare scenarios, but under certain controlled and agreed circumstances, it can be a great way to solve problems. Windows Assist is a feature that has existed in Microsoft’s flagship operating system products since as far back as Windows XP when it was called Windows Remote Assistance. Based on the Remote Desktop Protocol (RDP), it now complements the Get Help feature in Windows 10.
The dangers of phishing attacks are becoming more well known, but the many ways in which they can be carried out is still taking some unwary businesses by surprise. Even if you think you are keeping up to date with the new methods hackers are using, it’s easy to fall prey to an attack that has yet to come to the attention of a wider user-base outside of IT security circles.
When you get used to using popular software, such as Windows 7, it can be hard to make the effort to change and upgrade, but sometimes events dictate action. Across the board, software providers and major companies are continually updating the products and services that they supply, rendering older models or products obsolete and time pushes on. Such a situation is getting closer, and most IT professionals are advising users to replace Windows 7 by the end of this year.
There are plenty of terms bandied about by IT professionals and the media, which it seems that you are expected to know, but sometimes even the most common can be misunderstood. The problem is that risks can be underestimated if this is the case. A perfect example of this is how malware, such as a Trojan Virus, is often mistaken for something else.