Category: Dynamics 365 CRM
Virtual meetings and webinars are now a preferred way to connect and engage with audiences. With Teams and Microsoft Dynamics 365 Marketing, planning online events and nurturing your attendees is fast and easy.
15 April 2021 
At Ignite 2021 Microsoft announced some new features regarding collaboration between Microsoft Teams and Dynamics CRM. Read more >
7 April 2021
Coming soon an embedded Teams dialler experience for Dynamics 365 as well as an extensible video or audio Teams meeting experience that seamlessly ties back to Dynamics 365 Sales. Read more >
30 March 2021
At Ignite 2021 Microsoft announced some new features regarding collaboration between Microsoft Teams and Dynamics CRM.
22 March 2021
This blog digs a bit further into the relevance search option in CRM that we mentioned in this prior blog Dynamics 365 CRM – New Search Option – GCC Blog.
10 March 2021
A new mobile app for sales users is coming, the app has been designed with on the go sales people in mind.
Field sellers traveling from one customer to the next often do not have time to update their CRM tools. At the same time, keeping everyone on the sales team aligned is key to achieving successful outcomes, not to mention that current and consistent sales data powers meaningful insights that help the sales organization sell more efficiently.
25 February 2021
Microsoft Internet Explorer, originally released in 1994, getting to its last version, number 11, in 2013, is finally being put to pasture.
15 February 2021
Microsoft have released the Wave 1 new features and updates information for Wave 1 2021.
It describes all the new features releasing from April 2021 through September 2021.
11 February 2021
The ability to views other fields from other related areas of CRM from within a record form has been around for a little while as “Quick View Forms”.
Utilising these you could view say a contact’s job title, email and phone number, whilst in a case record.
21 January 2021
Summary
Microsoft Teams is fast becoming the collaboration platform, especially in the context of the pandemic.
Most are using it for internal (video) calls, messaging and some file management, but did you know you can use Dynamics 365 CRM from within Teams and also use Teams within CRM? Read more >
14 January 2021