What VOIP is and how it can benefit your SME

VOIP is an acronym for Voice over Internet Protocol. This technology enables users to virtually eliminate expensive 3G and landline calls by making calls via broadband internet.

The way VOIP works is that it converts sound into digital voice communication and then transfers that data via broadband internet. This enables any business that has a fast internet connection to make phone calls via the web. But how can it benefit your SME? Read more >

Date 18 June 2018 Categories
Touchscreen for business – how useful is it really?

In the past, the SME community might have regarded touchscreen devices as a novelty, something that distracts people from ‘real’ work. Nowadays, however, touchscreen laptops are becoming increasingly common. Microsoft’s MS Surface range, for example, is becoming very popular with a new generation of business users. Read more >

Date 18 June 2018 Categories
Considerations when designing a backup schedule

It is highly recommended for every organisation to design and implement a backup schedule to guard against data loss. The plan should include making sure that the backup has indeed been created, and that it has been validated to make sure it can be used for data recovery.

Why is this necessary? Below are a few of the most common scenarios which just about all enterprises face sooner or later: Read more >

Date 18 June 2018 Categories
The benefits of an intranet for your SME

Smaller enterprises have traditionally been known for their excellent internal collaboration and communication. A small number of workers in a relatively small space meant that everyone knew what everyone else was doing.

With the advent of flexible working hours and a sharp increase in staff who work remotely, this is not always the case any longer. Staying in touch via email is a possibility, but it can become a very cumbersome and inefficient option. Read more >

Date 18 June 2018 Categories
Protecting your business against Office 365 phishing scams

According to new research, UK enterprises are being targeted by more phishing attacks than at any other time, making this the single biggest security threat.

The Clearswift study, based on a survey of 600 senior decision makers at British businesses, and 1,200 workers in Britain, the US, Australia, and Germany, found that links in emails posed the biggest threat for 59% of the business community. Read more >

Date 18 June 2018 Categories
What is SaaS?

You have undoubtedly already encountered the term SaaS. You might even know that it stands for ‘Software as a Service’. But what exactly what is it, and how does it compare with packaged software?

SaaS defined

SaaS is a way in which programmes – such as word processing, spreadsheets, and invoicing applications – are delivered via the internet as a service. It goes by other names as well, such as hosted software, on-demand software, ASP, and cloud software. Read more >

Date 26 April 2018 Categories
3D Printing: a fun fad or essential for small businesses?

3D printers have been in the news for all the right (or wrong) reasons recently. A while ago headlines proclaimed that MIT has printed ‘SoFi’ robotic fish for underwater observation. And a news report yesterday revealed that the US Army has 3D-printed squid-like soft robots that will improve stealth during combat.

While all these esoteric-sounding applications sound terribly exciting, the question remains whether investing in a 3D printer is really worthwhile for the average SME, now or in the near future. Read more >

Date 24 April 2018 Categories
Microsoft Dynamics 365 Business Central: what it could do for your business

On 2 April 2018, Microsoft launched Microsoft Dynamics 365 Business Central in the UK, after spending a year on developing it under the code name ‘Dynamics 365 Tenerife’. Business Central is the new SME finance module that forms part of the whole Microsoft Dynamics 365 application suite (the other being Finance & Operations). Read more >

Date 24 April 2018 Categories
How Microsoft can help you reduce risks and achieve GDPR compliance

The General Data Protection Regulation (GDPR) will come into force throughout the European Union on 25 May. With the deadline drawing ever closer, the internet is already packed full of scare stories about the potentially crippling penalties for offenders. Whether these prove to be as draconian as threatened remains to be seen, but one thing is for certain – the media will be all over those first few companies that are found to be in breach, and the adverse publicity does not bear thinking about. Read more >

Date 13 April 2018 Categories
Interview with a GCC IT Support Engineer – Part Two

Today we continue our interview with GCC Service Desk Support Technician Richard Vermont. Last month we explored his background and the skillset that led him to the IT sector. In this second part, we look a little closer at his day-to-day work life, his views on how the IT sector has evolved during his career at GCC,  and how it is likely to change in years to come. Read more >

Date 26 March 2018 Categories
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