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In today’s dynamic workplace, many SMB employees are dissatisfied with their work environment, largely due to inadequate technology. This finding, as revealed in a Lenovo global study on workplace satisfaction, indicates that technology provisioning could be the root of the problem. Employees expect to have access to the technology and tools that enable a mobile workforce, flexible working, and access to the cloud. And unfortunately, small to medium sized businesses are having a hard time keeping up. Share this insightful article from ChannelE2E on your social media accounts to attract new followers and encourage engagement.
Since 1975, Climatec has been a leading provider of energy solutions and building technologies. As the company grew, it needed a single, all-encompassing solution that could be used to connect multiple offices, adapt easily to business processes, and support employees while they are out in the field. Watch this video for insight on what Climatec achieved with a Microsoft solution for field service to help organize and automate business processes and give employees the data needed to deliver exceptional customer service.
Watch how one global company removed outdated, legacy systems and truly transformed the way they ran their business with Microsoft Dynamics 365 Business Central. Quickly outgrowing their disjointed systems, Wild & Wolf desperately needed a single platform to use across all their businesses. After implementing Business Central, all of the companies that work with Wild & Wolf were now on one system, in the cloud. According to the company, the ability to “have one version of the truth for all our businesses is massively important for us.” Now, Wild & Wolf can envision a future with endless possibilities.
For the Meals on Wheels organization in Greenville County, South Carolina, serving and improving the lives of community members is a daily practice. As the nonprofit company grew, so did the need for their services in their community. Leaders at Meals on Wheels knew they needed a comprehensive technology solution that would protect the data of the people they served. And, as more employees were onboarded and as employees began to increasingly work outside the office, team members needed a way to connect and share ideas from any location. With help from security and productivity tools from Microsoft 365 Business, Meals on Wheels completely transformed company technology solutions. And once employees were given better ways to collaborate, the organization’s outreach in the community soared.
Answering the question, “What is that we can do that is unique; that is impactful,” guides the development of everything Microsoft delivers. In this video showing a Super Bowl commercial, discover how Microsoft technology empowers young Braylon O’Neill to do more, achieve more and experience courage in the face of opportunity.
We get it: running a small business is no small task. We know your customers have no shortage of security concerns, whether it be preventing data loss or ensuring information-rights management. Good news! Now, with security solutions from Microsoft 365 Business, you can have peace of mind knowing your business is defended against all manner of cyberattacks. Need help paving the way to a more secure future for your company? Check out this infographic and contact us to learn more about our unique security solutions.
Ignition Ai is at the forefront of evolution within data-driven marketing. They integrate the emotion and psychology of shopping with powerful real-time data to predict trends in consumerism. In other words, it analyses what’s making today’s online shoppers think. In this case study, discover how a fully connected Microsoft Azure ecosystem helps Ignition Ai compete with blazing-fast real-time analytics and built-in security to remain GDPR compliant, drive value and gain peace of mind.
American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company’s direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact GCC Group to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.