According to the latest figures, expertise in information technology (IT) is no longer confined to specialist positions, with the days of the chief information officer (CIO) being the only one in control now being phased out. A new report, from KPMG’s annual CIO research, suggests that 64% of major organisations surveyed say they do not control IT in one department through one senior manager. Instead, they have allowed it to become more decentralised.
IT leaders in the industry have been chastised in the past for resisting change and preventing the involvement of other departments in leading the progress of a company from a technology aspect, but it seems the cloud is altering that.
The prevalence of cloud computing means businesses are able to share data and reporting structures more easily with less risk of everything going wrong by allowing somebody not in the IT department to make some decisions. In such a practice, known as shadow IT, the risks are that other departments can implement riskier IT strategies if key decision-makers are not involved. However, the CEO of Harvey Nash, the consultancy firm that compiled the research with KPMG, believes this is a positive step, which means more employees feel empowered to take positive steps, thanks to the implementation of cloud technology.
Albert Ellis described it as a new wave of younger staff “using cloud-based services to choose their own functionality,” and labelled this as “business-procured IT,” as well as a response to a “control-heavy approach.”